Host Frequently Asked Questions

We recommend arriving to Imiloa at the same time as your participants, and this way take advantage of the chartered flight that is included in your retreat. If you would like to fly down earlier please inquire with our team for availability and coordination. Please know if you choose this, you will be responsible for the cost of transportation from San Jose to Imiloa. 

Included in your retreat experience at Imiloa is the small plane which we charter privately for just your retreat group. This is already included in your stay with us. However, if you prefer ground transportation this can be set up as an alternative, just know that there will be an additional cost. Please email retreats@imiloainstitute.com for more information.

We charter the flight privately so if someone is delayed we will be in contact with them directly and determine whether the flight is able to wait or if we will have to set up alternative transportation for them. This would depend on the situation and how much of a delay there is. 

Entry requirements are subject to change at any moment so we encourage you to check this link for updated info: Entry Requirements.

Imiloa is located in the South Pacific area of Costa Rica. We are approximately 40 min north of Uvita and 1 hour of Manuel Antonio on the central pacific coast.

Our property is 22 acres.

That depends! If you want to maximize your profits, we recommend staying in a dome/bungalow since these are typically priced lower than the Bali Village accommodations. To some hosts it’s very important to stay in a centrally located accommodation where they can stay connected to their participants, and for this, we recommend the Bali Suites, which are situated right around the shared infinity pool. Other hosts value VIP feel of privacy and plenty of space which make the VIP bali villas a perfect fit. Ultimately this decision is up to you as a host.

Yes! You can bring your family. The nightly rate will be the same as for your participants, and we often see hosts bring their family or friends for a retreat experience.

We’re sorry to hear that! It does happen and can be part of the  growth and transformation process leaders experience. 

Imiloa abides by its contractual obligations to you and expects you to, as well. That’s why we ask whoever is responsible for the contract to be the signer(s) on the contract. If you’re on the contract, you are responsible for the financial obligations to Imiloa and either must find a new co-host or transfer the contract.

Closest hospital (Quepos) is 30 mins away. The closest town (Dominical) is 15 minutes away.

For phone service, there is WI-FI on campus, and we recommend WhatsApp as the best way to communicate.

You will be asked to exit the retreat and leave the property. We are very transparent around our dry-campus policies and we have all our guests agree to this in our terms and conditions prior to arrival.

We prefer to discuss renewals after you leave Imiloa giving you time to reintegrate post-retreat. 

You can reach out to impact@imiloainstitute.com for a renewal conversation. Our Global Development Team will set a call with you, usually after we receive surveys back from your guests so we can also debrief on the experience and how to make it even better the next time. 

We’re grateful to experience 86% client renewals and take this honor seriously and never for granted.

We have a spacious yoga shala (300m2) perfect for leading larger groups, yoga, movement, meditations, sound therapy and other workshops. We also have a smaller space great for smaller groups and more intimate workshops such as cacao, journaling, sitting in a circle etc.

Most retreats average between 18-22 people. We can accommodate up to 33, depending on how you configure your rooms. 

We have a full inventory and equipment list with specific audio & visual equipment, all yoga props and other workshop inventory. Please inquire directly with the team for more details. 

You may do that and pay a Facilitator nightly fee + 25% of what is charged for massages to Imiloa. 

It is strongly preferred that Imiloa be trusted to coordinate with your vendors and provide you excellent service. 

For example, if you coordinate outside of Imiloa, and your vendor gets stuck on the mountain or has other issues, they’ll contact you, and not us. We won’t be able to provide them transportation to Imiloa and the burden is on you as host. Instead, you can trust the Retreats Events Team to deliver the intended experience without you having to think about it – so you’re able to stay present throughout your stay. 

If you have questions on this, please email retreats@imiloainstitute.com

Yes, $25 per load to pick up, wash, dry, fold, and deliver back to you. Allow 24 hours.

Yes, we have safety boxes in all accommodations.

Yes. We have fiber optic high speed. Certain parts of the campus such as the Yoga shala and the dining area you’ll find intentionally without Wi-Fi.

Yes, we provide beach and pool towels. Anything you may have forgotten, such as essentials, we always have on hand for our guests. Depending on the item, there may be a fee.

The entire jungle is yours! The private road is great for hiking and there are adjacent acres to ours that you can explore endlessly.

We have mosquito nets in the Bali suites and Bali Villas only. A/C's are in all domes and in the bali suites, not the Bali Villas or bungalows.

Approximately a 15 minute drive to a secluded beach, 15 minutes to Dominical beach town and 25 minutes to Uvita beaches. If you’re hosting a retreat here, you should ask us about our super lush private all night beach parties that we put on for our VIPs.

Under special circumstances we can help deliver dinner to your room — just for hosts.

You are sent a form to include all of your information before arrival. Upon arrival to Imiloa, you will receive a special wristband indicating your food allergies or modified food needs.  This will alert staff to check with you before each meal to ensure you are served food that meets your dietary requirements.

Yes! Our water is triple-filtered UV from our mountain’s well and perfectly healthy and safe to drink from all faucets on the property. 

Tips are not required but always appreciated! Staff gratuities are pooled together and distributed equally amongst the property team members once a month. This includes everyone you see or may not see during your stay, such as kitchen staff, gardeners, housekeepers, the maintenance team, etc. 

It is not shared with massage therapists. $20 per guest per day is the recommended amount. Please make adjustments based on your financial means and comfort.

You will receive communication via Whatsapp with our team, who will assist with all requests.

All team members are legally hired in Costa Rica.

We rarely need to cancel host contracts., but we will be honest if we think you’re not a fit for hosting at Imiloa, for whatever reason. 

When you choose to sign a contract with us, this is a contractual obligation and we expect you to fulfill it, or provide adequate solutions in collaboration with us in order to fulfill the contract. We have a transfer-clause allowing you to transfer dates if you for some reason cannot host the original dates you have chosen. 

Deposits and contract payments are non-refundable. 

Typically a private room is priced between $4000 – $5500. Double rooms between $3200-$4000. Triple rooms between $2700 – $3300. Every host has unique pricing, which the host ultimately decides on themselves, based on their desired revenue and which type of audience they are looking to attract.